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oldskoolhrdcore wrote:![](./images/smilies/spacer.gif)
also the very first thing Luke changed on your car was the starter motor
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and yet you neglect to mention this fact
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Teehee, was wondering when this nugget would surface!
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I agree with Dazz about customer service being key, but it is a two way street!
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When I first got my Tubby, the alternator died.
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Bought one from TCB, had my usual garage fit it.
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Two weeks later, same symptoms.
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OK it's a duff alternator I think.
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TCB to their credit replaced it no problem and I had the garage fit it.
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Two weeks later, same symptoms.
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"Hmm, this is fishy" I think.
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Bought another alternator from eBay.
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Took it into the garage and they couldnt find anything wrong, removed the TCB alternator and put my eBay one on on my say so.
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So thus far I've paid three times for an alternator to be fitted.
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I was not a happy chappy.
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Noticed on the drive home that when I went over bumps, the three tell tale lights would light up.
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Lightbulb goes in my head
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"perhaps the plug is loose or the wiring is damaged"
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Take it back to the garage, explain my findings, hey presto they spot the plug has been coming loose all this time.
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Replaced the plug and hey presto! I've got my car back up and running and the garage have learned something!
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Did I go libelling them on a public forum for being crap? No! They're humans and humans make mistakes.
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They were just as happy to figure out what the problem was as I was, because they'd learned something and together we'd got me running again.
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