I've been ratther shafted by Autoglass.
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Had an appointment Sunday 17th for them to replace my windscreen.
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They
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(said they) could source the correct, bronze tint, non-sunstrip glass that my car requires.
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The fitter removed the existing screen, his main concern being the possibility of rust around the aperture
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- fair enough.
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My car's had a replacement screen a few years back and has had the rust round the aperture treated.
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No rust was found.
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Unfortunately the replacement glass the fitter brought with him was rejected by the guy himself
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- it had scratches on it that we couldn't clean/polish out.
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He spoke to his depot, who said they could get another suitable screen ready for tuesday when he could come back and fit it
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(after 6pm, which suited me).
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Tuesday came, I was contacted by Autoglass central who said the glass hadn't arrived at their dispatch and they wanted to reschedule till today
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(friday).
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I get a call from the fitter this morning saying
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"can you get home for 11.30 I'm going to be there early".
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(I work on a day rate, I have to forfeit half a days pay to meet this appointment).
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I get home at 12.30 and I'm contacted by Autoglass central again
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- the fitter has taken a closer look at the glass and it's been contaminated
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- it's had some fluid go over it which has produced a rainbow effect which he can't remove.
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The fitter who asked me to get home early didn't actually contact me, he just didn't show up and got his dispatch to tell me that he wouldn't make it
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- who asked me to give them access on Wednesday when they will turn up with yet another piece of glass.
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(Another afternoon off work)
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So i'm pretty pi$$ed off with Audoglass for making and breaking 2 appointments.
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They're asking for a third appointment
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(which will cost me income) and I'm not hugely confident they'll be able to source a windscreen without some sort of fault.
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The car has been immobile, insecure and not weatherproof since last sunday, but thankfully hiding under a cover.
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So
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- what are other people's experiences
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? Are windscreens getting particularly hard to source
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? Any recommendations for good experiences
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? I accept that these sw20s are getting pretty old, but be warned if you need new glass, check the replacement glass before letting them remove the old one.
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Gavs