Premium membership problem

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dave5526
Posts: 471
Joined: Sat May 03, 2008 10:33 am
Location: Shropshire

Premium membership problem

Post by dave5526 »

I logged in today and noticed it said I was a regular member, so I figured my membership had expired. I re-subscribed just now and paid the £7.50, but it's still saying I'm a regular member and I can't access the premium boards.

I then checked my emails and found my subscription was automatically renewed on 11th August 2010, so i've paid twice :oops: and still can't use the membership benefits. So could someone sort my membership status out please, and let me know how I go about getting a refund for one of the payments.

Cheers :thumleft:
Last edited by dave5526 on Sun Aug 15, 2010 5:50 pm, edited 1 time in total.
cartledge_uk
Posts: 7608
Joined: Sun Nov 13, 2005 6:28 pm
Location: Newbury

Re: Premium membership problem

Post by cartledge_uk »

I have made the correct people aware :thumleft:
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Scott Barton
IMOC Committee
Posts: 11170
Joined: Sun Mar 13, 2005 10:14 pm
Location: Wateringbury, Kent

Re: Premium membership problem

Post by Scott Barton »

Hi mate
We are having a few probs with paypal linking to premium at the moment. I have manually upgraded you now. Apologies for the delay and the inconvenience.
IMOC - winners of JAE best overall club stand 2010, 2013, 2014 & 2017!
1994 GT-S T-Bar 397bhp with NOS *sold*
2016 Porsche Cayman 981GTS 347bhp Flat Six
dave5526
Posts: 471
Joined: Sat May 03, 2008 10:33 am
Location: Shropshire

Re: Premium membership problem

Post by dave5526 »

Cheers :thumleft: who do I talk to about getting one of them refunded?
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Scott Barton
IMOC Committee
Posts: 11170
Joined: Sun Mar 13, 2005 10:14 pm
Location: Wateringbury, Kent

Re: Premium membership problem

Post by Scott Barton »

dave5526 wrote:Cheers :thumleft: who do I talk to about getting one of them refunded?


All done mate. Sorry for the mix up.
IMOC - winners of JAE best overall club stand 2010, 2013, 2014 & 2017!
1994 GT-S T-Bar 397bhp with NOS *sold*
2016 Porsche Cayman 981GTS 347bhp Flat Six
dave5526
Posts: 471
Joined: Sat May 03, 2008 10:33 am
Location: Shropshire

Re: Premium membership problem

Post by dave5526 »

No worries, thanks for sorting it out so fast :D
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