Premium membership problems- help please

[ashley]

Hi Guys

I'm having issues with my premium membership renewal and it feels unfair that I keep hasslin' Chris (Limeymk1) about it!

Basically when I renewed- a day or so later I became a regular member again, Chris did some tricks and all was good....for a couple of days. Another trick, I re-renewed and all was good....for a couple of days. I've now had a message through paypal saying my membership has been cancelled- reason being credit card rejection....but no funds have been returned to my paypal account, and I've been reverted to regular membership again.

Any help please?

Much appreciated

Ash

[LimeyMk1]

AR$E, I think 1st job Ash is to sort out the paypal issue. I'll refund the $s now. Don't know why my manual upgrade got booted.

I'd also like to see if John (Toxo) can clear up the IPN subscription log as I can see all the subscription cancellations etc coming back to haunt us as they're known to bump the memberships out when they go past.

[ashley]

Cheers Chris- refund recieved

Should I try renewing again....?

[LimeyMk1]

Cheers Chris- refund recieved

Should I try renewing again....?

Looks like you have.

Hope it stays this time.

[ashley]

Yep and yep

Thanks for your help buddy- sorry it was so painful

[Quigonjay]

same problem
upgraded again yesterday and was premium, now today i am standard again?

[Tiamat]

I will highlight with the techy bods

[LimeyMk1]

Should be sorted now Jay. I need to get John to look into these subscription logs.