MR2Ben

We all need a little help or parts for our cars from time to time. Let us know who has helped. Please read the sticky before posting.

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Scott Barton
IMOC Committee
Posts: 11170
Joined: Sun Mar 13, 2005 10:14 pm
Location: Wateringbury, Kent

MR2Ben

Post by Scott Barton »

Ordered a heap of stuff, and all arrived safe and sound. I felt like a kid at Christmas undoing it all! :mrgreen:
Just got to get round to fit it all now.

Top man.

:thumleft:
IMOC - winners of JAE best overall club stand 2010, 2013, 2014 & 2017!
1994 GT-S T-Bar 397bhp with NOS *sold*
2016 Porsche Cayman 981GTS 347bhp Flat Six
Red Devil
Posts: 690
Joined: Sat Sep 02, 2006 10:30 pm
Location: Kent

Re: MR2Ben

Post by Red Devil »

Finally got a call back - after finding a landline number to leave yet another message.
So why, oh why, isn't is listed on his website contact page??!! :roll:

It also explains why calls to the mobile number weren't returned.

Caller tells me he is 'filling in' for Ben while he's away (holiday)
Maybe it's just me but why not tell customers that service will be interrupted?
Easily done by updating the answering machine message.
And if you give out an e-mail contact use the auto-reply feature for the same purpose.

Poor communication can mean losing a customer. They're harder to get than to retain.
Torero
Posts: 1578
Joined: Sat Nov 29, 2008 11:33 pm
Location: Westminster, London
Contact:

Re: MR2Ben

Post by Torero »

Strange because I called last week and ordered a TRD Spoiler on Monday and it was at the workshop by Wednesday.

The guy I spoke to called 'Alan' was very helpful and I even got a receipt by email and a seperate email from the carrier telling me the delivery time and status.

I didn't have any issues getting through to the mobile and I also spoke to a young girl as part of the process who was very helpful.

Full marks to them, I'd certainly use them again.
3VZ-FE V6 TRD Widebody Replica

Draven wrote "TRD dude. TRD... Can see awesomness from anywhere. "

http://www.imoc.co.uk/forums/viewtopic. ... sc&start=0
Mullen
Posts: 726
Joined: Fri Jan 24, 2014 4:26 pm
Location: Bristol

Re: MR2Ben

Post by Mullen »

Ordered a few bits from the website yesterday afternoon and they arrived this morning :shock:
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